Privacy Policy
1. Information We Collect
Personal Information
We collect information you provide—such as your name, email address, phone number, and payment details—when you inquire, book a call, or become a client.
Device and Usage Data
We use analytics tools (like Google Analytics) to collect information such as your IP address, device type, browser, and pages visited to understand and improve site performance.
Cookies and Tracking Technologies
Our website uses cookies to remember preferences and analyze traffic. You can adjust your cookie preferences in your browser settings.
2. How We Use Your Information
We use your information to enhance your experience and improve our services:
Service Delivery: To respond to enquiries, book calls, deliver web design/hosting, and provide client support.
Improvements: To analyse site usage and improve our services and client experience.
Communication: To send invoices, service updates, or occasional emails related to your services (no spam).
Security: To help protect the website and your data.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share data under the following circumstances:
With trusted service providers (e.g. payment processors, TidyCal for booking, email providers) as needed to deliver our services.
If required by law or to protect VPS rights.
4. Data Security
We use reasonable technical and organisational measures to keep your data safe. No system is 100% secure, but we work hard to protect your info.
5. Your Data Rights
You have rights regarding your personal information, including:
Access: You can request a copy of your data.
Correction: You can ask us to correct any inaccuracies.
Deletion: You can request deletion of your data unless we need it for legal or business reasons.
Opt-Out: You can opt out of non-essential communications at any time.
6. Third-Party Links
Our site may link to third-party websites (e.g. Facebook, WhatsApp, portfolio platforms). We are not responsible for their privacy practices.
7. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted on this page with a new date.
We encourage you to review periodically.
8. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at support@vertextplatformsolutions.com
By using Vertex Platform Solutions, you agree to these Terms and Conditions.