Privacy Policy

Last updated: December 2024

1. Introduction

Vertex Platform Solutions (‘VPS’, ‘we’, ‘us’, or ‘our’) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.

2. Information We Collect

We collect information you provide directly, including: name, email address, business name, phone number, and any other information you share via contact forms or during consultations. We also collect basic analytics data about website usage.

3. How We Use Your Information

We use your information to:

Provide and improve our services
Communicate with you about your project
Send relevant updates and marketing (with your consent)
Comply with legal obligations

We do not sell your personal information. We may share data with: hosting providers, payment processors, and analytics services - only as necessary to provide our services. All third parties are bound by data protection agreements.

5. Data Security

We implement appropriate technical and organisational measures to protect your data. Our websites use SSL encryption, and we follow industry best practices for data security.

6. Your Rights

Under UK GDPR, you have the right to:

Access your data
Correct inaccuracies
Request deletion
Object to processing
Data portability

7. Cookies

Our website uses essential cookies for functionality and optional analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.

8. Data Retention

We retain your data for as long as necessary to provide services and comply with legal obligations. Project files are retained for 2 years after project completion unless you request earlier deletion.

9. Contact

For privacy-related questions or to exercise your rights, contact us at hello@vertexplatformsolutions.co.uk