Supported Living Agency Website
This project was built for a supported living provider who needed more than just a basic website. They needed something compliant, professional, and dead easy to update. The goal? Win more council contracts, show instant credibility, and have a reliable place to share policies, forms, and service info—without faffing about with clunky DIY tools.
Industry
Healthcare · Social Care
Project
CQC-Ready Site with Policies
Focus
Win Council Contracts · Build Trust Online
Location
Sheffield
The Opportunity – Build Trust and Win Council Contracts
For supported living agencies, a website isn’t just a box to tick — it’s often the first thing a council, CQC inspector, or referral partner sees. This agency had the right services and paperwork but no proper way to present them. The opportunity was clear: build a professional online presence that supported compliance, improved visibility, and helped land bigger contracts.
First Impressions Matter
• No real homepage to show who they were or how they worked
• Policies, forms, and service details weren’t easy to access
• Looked outdated compared to other agencies bidding for the same contracts
Opportunity Cost
• A weak site can lose you trust before you even get to pitch
• Councils want clarity and ease of access, not Word doc attachments
• Without a proper site, scaling operations means more admin, not less
The Fix – A Proper Website That Builds Trust and Handles the Heavy Lifting
We rebuilt their online presence with a clear goal: make it easier for the agency to win work, serve clients, and stay compliant — without learning new tech or chasing support. This wasn’t just a digital facelift. It was a full rebuild designed to match the expectations of CQC inspectors, council decision-makers, and families looking for care.
Tailored Design, Council-Ready
The site includes a structured homepage, service breakdowns, policy download sections, and an enquiry flow for referrals — all written in plain English and designed to be easily navigated by council staff and families alike.
Performance was a priority too. Built in Framer, it loads fast, works on any device, and makes the agency look like a solid, trustworthy partner — not just a provider.
Solution – Launched, Compliant, and Fully Managed
This client didn’t need a site they could edit — they needed a site they could trust. I handled the full build, setup, hosting, and launch. No learning curve, no wasted hours, no tech stress. They now have a site that works in the background while they focus on care delivery.
One Point of Contact, Everything Covered
The agency didn’t have to learn platforms or manage plugins — they just reviewed the drafts and sent the content they had. I handled the design, setup, policy placement, and domain connection. The site went live without delays and is now fully managed by me, with updates handled on request.
They don’t need to log in or fiddle with anything. It stays live, compliant, and conversion-ready — without anyone on their team needing tech experience.
